Custom Prepaid Programs

Privacy and Data Protection:

(a) Information We Collect (“Cardholder Information”):

Information about purchases made with the Card, such as date of purchase, amount and place of purchase.

Information provided to use when the Card is requested: and

Information You provide when You call about the Card.

(b) Information Security: Only those persons who need it to perform their job responsibilities are authorized to have access to Cardholder Information. In addition, We maintain physical, electronic and procedural security measures that comply with government regulations to safeguard Cardholder Information.

(c) Telephone Monitoring/Recording: We may monitor and/or record telephone calls between You and Us to assure the quality of Our customer service or as required by applicable law.


By registering Your details with Us, You also consent to Our using and/or disclosing Your personal information for the following purposes: to selected third parties for the purposes of providing and operating Our services; and providing or arranging for third parties to provide customer care/help desk facilities (which may involve disclosing Your information to third parties solely for those purposes), except in the case of data transfers from the EEA, which Our covered under the U.S.-EU Safe Harbor Framework. Your personal information may be transferred to third parties located outside the EEA in countries which do not have the same standards of protection for personal data as the UK. By registering Your details with Us, You agree to such transfer and use of Your personal data. We will at all times ensure that any third parties to whom Your data is transferred have committed that they will comply with the data protection requirements. We may also provide certain Cardholder Information to others as permitted by law, such as government entities or other third parties in response to subpoenas and where required by law for credit and fraud checks.


A “cookie” is a piece of information, like a tag, which some websites create on Your PC which identifies Your PC whenever You visit that website. In order to provide You with the best possible online experience, We may create cookies when You visit the Website. We do not use cookies to track Your internet usage once You have left Our Website, and We will not sell or distribute cookie information. You have the ability to accept or decline cookies. Most PCs automatically accept them but You can modify Your browser settings to decline if You so wish. If You decline cookies, some aspects of the website may not work on Your PC. For this reason We recommend that You accept cookies.

How to verify/change personal information:

As a registered customer, You have control over the accuracy of Your personal information. If, at any time, You wish to verify, update or amend the personal information You have provided, You can do so by calling the customer service phone number listed on the back of Your Card.


We secure Your personal information from unauthorized access, use or disclosure. We secure the personally identifiable information You provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. Personal information (such as a credit card number) is transmitted to other Web sites through the use of Secure Socket Layer (SSL) encrypted protection. MP, LLC complies with the U.S.-EU Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries. MP, LLC has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Our certification page, please visit:


In compliance with the U.S.-EU Safe Harbor Principles, MP, LLC commits to resolve complaints about Your privacy and Our collection or use of Your personal information. European Union citizens with inquiries or complaints regarding this privacy policy should first contact:

MP, LLC. (dba, extrameasures)

Attn: Cardholder Services

PO Box 928678

San Diego, CA 92192-8678

MP, LLC has further committed to refer unresolved privacy complaints under the U.S.-EU Safe Harbor Principles to an independent dispute resolution mechanism, the BBB EU SAFE HARBOR, operated by the Council of Better Business Bureaus. If You do not receive timely acknowledgment of Your complaint, or if Your complaint is not satisfactorily addressed by MP, LLC, please visit the BBB EU SAFE HARBOR website at for more information and to file a complaint.